Support

Get help with Marketeer

Contact Us

Email Support

For bug reports, feature requests, account issues, or billing questions:

smythmyke@gmail.com

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I sign in?

Click the Marketeer icon in your Chrome toolbar, then click "Sign in with Google." You'll be prompted to authorize with your Google account.

How do credits work?

Each time you click "Generate" on a Reddit post or comment, 1 credit is used. You receive 5 different tone variations (friendly, casual, professional, comical, short) per generation. New accounts receive free starter credits. Additional credits can be purchased through the extension.

Can I get a refund on purchased credits?

Credit purchases are non-refundable. Credits do not expire. If you experience a technical issue where credits were deducted but no response was generated, please contact us with details and we'll investigate.

The floating M button doesn't appear on Reddit.

Make sure you're on a Reddit post page (not the feed/homepage). Try refreshing the page. If the issue persists, go to chrome://extensions/, find Marketeer, and click the reload icon. The button only appears on individual post pages.

My comment wasn't inserted into the text box.

Reddit occasionally updates their page structure, which can temporarily affect comment insertion. If this happens, the extension will automatically copy the draft to your clipboard instead. You can paste it manually with Ctrl+V.

Why does the button have a slash through it?

The slashed M icon means the subreddit has strict no-promotion rules. You can still use Marketeer by selecting "No Product" from the product dropdown, which generates purely helpful comments without any product mentions.

Does Marketeer auto-post comments?

No. Marketeer only drafts comments and inserts them into Reddit's comment box. You always review the draft and decide whether to submit it yourself. Nothing is posted without your explicit action.

Does Marketeer work on Old Reddit?

Yes. Marketeer supports both new Reddit (reddit.com) and Old Reddit (old.reddit.com).

How do I uninstall Marketeer?

Go to chrome://extensions/, find Marketeer, and click "Remove." This removes the extension and all locally stored data. Your account and any remaining credits are preserved on our server if you reinstall later.

Troubleshooting

If Marketeer isn't working as expected, try these steps:

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